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& maintenance
Saltash know that an understanding,
responsive repairs service is a key
element in the social housing residents’
attitude to contractors.
With a long experience of successful
social housing repairs contracts, Saltash
has developed unrivalled innovative
approaches and service levels for this work.
Residents’ satisfaction levels dictate
the benchmarks of our performance.
In addition to the quality of workmanship
we also monitor on all key contracts:
• Cleanliness and consideration
• Politeness of our operatives
• Time keeping
24 hour call centre
Saltash has an in-house 24-hour call
centre which provides responses within two
hours for crucial jobs, 24-hours a day, 365
days a year. Saltash brings real meaning
to the phrase ‘24/7 service’.
Saltash has also introduced Electric Job
Allocation (EJA), via PDA technology.
This fast and modern administration
system provides substantial bottom line
cost savings to clients.
refurbishment
maintenance
repairs &
maintenance
